Marks & Spencer lockdown rules: M&S shares latest guidance for shoppers – what to know

Marks & Spencer on sustainability of Little Shop collectables

A coronavirus lockdown is currently in place across most parts of the UK. Marks & Spencer has made changes to the way customers shop during the pandemic.

Supermarkets have constantly updated shopping rules in line with government guidance.

Retailers such as Marks & Spencer Foodhalls have introduced new measures to try and make the experience as safe as possible.

Lockdown measures have been introduced in parts of Scotland, England, Northern Ireland and Wales this week.

Following the announcement of new restrictions, M&S has revealed how shoppers can stay safe when visiting branches.

We will use your email address only for sending you newsletters. Please see our Privacy Notice for details of your data protection rights.

It explained it will extend the ‘Sparks Book & Shop’ reservation service.

First introduced in September 2020, the scheme allows shoppers to book a time slot to visit stores.

Once the reservation is made, customers simply turn up at their given time and check-in with a member of staff at the entrance.

This can help manage the flow of customers entering stores and help make social distancing easier.

M&S hosts will remain at the entrance of stores to ensure there is no overcrowding.

While walk-ins are still allowed, the retailer announced the booking scheme will be available until at least February 2021.

M&S Stores Director Helen Milford said: “We know customers remain concerned about queuing, especially with our winter weather.

“So in response, we’re continuing with ‘Sparks Book & Shop’ which was popular over Christmas.

“The quick, digital solution designed by our in-house tech teams helps Sparks customers guarantee a slot at a time that suits them and removes the need to queue should there be one.

“We hope this is a small way we can help make things a little easier for our customers as we continue to focus on helping them shop with confidence.”

The food supplier also has a number of safety measures which remain in place in its branches.

Hand sanitiser stations are available at the front doors and throughout stores.

Extensive signage and floor markings are also in place to ensure customers keep a safe distance from each other.

Perspex screens have been put in at checkouts and customers are encouraged to reduce contact by choosing contact-free payment options.

It will also continue the Mobile Pay Go service which is available on the Sparks app.

This allows customers to scan their shopping as they go and pay using the app, meaning there is no need to visit checkouts.

Source: Read Full Article