I'm a flight attendant – passengers always make the same mistake when storing their suitcase on the plane | The Sun

A FLIGHT attendant has revealed the big mistake passengers keep making when storing their bags on the plane.

Most travellers try and travel with just hand luggage to save on time and money.

Not only do low-cost airlines charge passengers to check in suitcases, but more airlines have been losing bags than ever this summer.

But travelling with hand luggage comes with its own problems – trying to fit them in overhead lockers.

Some airines have been making their lockers larger, although passengers may not realise this means they have to bag their suitcases slightly differently.

Flight attendant Heather Poole told T+L: "If you're lucky enough to find yourself on a plane with the newer, taller bins, you can put them in wheels first, but on their side."

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Most passengers think you have to lay them flat – but this takes up a lot more room.

Another flight attendant admitted they have "complete empathy" with confused passengers due to the different aircract rules.

United Airlines recently explained how to fit them in via a TikTok video, saying: "Overhead bins are equipped so you can put your suitcases in there upright like a taco, not flat like a hamburger."

If you are struggling with your bag, don't ask crew for help though.

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Flight attendant Jamila Hardwick explained that they are not allowed to help you with putting your bags in the overhead lockers.

She told Inside: “We do not get paid until the boarding door is closed.

"If we get hurt while putting that bag in the overhead bin, we do not get to write it off as an on-job injury.” 

However, they admitted they would help if the person was elderly, or was disabled.

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Flight attendants have revealed the secret switch you can use to close your overhead bin if you are struggling.

And one traveller revealed how to get extra legroom by using the overhead lockers.

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